FREQUENTLY ASKED QUESTIONS

WHAT ARE THE PAYMENT OPTIONS?

We accept Visa, Debit, and Mastercard. For all pickup orders, cash may also be accepted

WHAT IS YOUR RETURN POLICY?

All sales on dog/cat treats, masks, bandanas, bowties and scrunchies are final. Should you have ordered the wrong size for your furiends bandana we do offer exchanges. Please contact us if you have any concerns!

HOW CAN I WASH MY PRODUCTS?

All pet apparel products, and human apparel may be machine washed on a gentle cycle. We recommend air drying all of our products to avoid any shrinkage.

DO YOU OFFER WHOLESALE PRICING?

Yes we do! Please contact us through email or Instagram to view our pricing list. 

HOW CAN I BECOME AN AMBASSADOR?

Contact us through Instagram for more information! 

HOW LONG DO YOUR TREATS LAST?

Our treats are made without preservatives and are 100% natural. This means their shelf-life isn’t quite as long as other treats. We recommend consuming the treats within 3 weeks of receiving your items, and within 10 days after opening. Our treats can be frozen as well!

WHERE DO YOU SHIP TO?

We ship internationally! Shipping is free within Canada. USA and other countries have shipping available at a low cost.

HOW SHOULD I CLEAN MY SWEATER?

We recommend washing your sweater on cold, and inside out followed by hanging to dry.